Privacy Policy
Nexapack is committed to protecting customer information and maintaining transparency in how data is collected and used.
Information We Collect
We collect information necessary to process orders and provide services, including:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information
We may also collect information submitted through account creation, tax-exempt verification, or seasonal promotions.
How Information Is Used
- Process and fulfill orders
- Coordinate freight delivery and carrier communication
- Verify tax-exempt status where applicable
- Provide customer support
- Improve website performance and user experience
Sharing of Information
Information is shared only as necessary to complete transactions, including:
- Payment processors
- Freight carriers and shipping partners
- Tax and compliance services (such as tax calculation and exemption management tools)
Nexapack does not sell customer information.
Data Security
Reasonable safeguards are in place to protect customer information. However, no method of transmission or storage is completely secure.
Cookies and Tracking
The website may use cookies or similar technologies to improve functionality, analyze traffic, and support marketing efforts.
Customer Rights
Customers may request access to or deletion of their personal information by contacting Nexapack.